This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that City Taxi App
receive when user use our Services. City Taxi App collects information about the user when the user uses our mobile applications, websites, and other online products and services (collectively, the “Services”) and through other interactions and communications users have with us. This Privacy Statement applies to information collected and used by City Taxi App.This privacy policy does not apply to any third-party websites, services, or applications, even if they are accessible through our Services. Any information that City Taxi App collects is subject to the privacy policy in effect at the time that information is collected. City Taxi App may, however, modify and revise this Privacy Policy from time to time. If City Taxi App makes any material changes to this Privacy Policy, City Taxi App will notify the user of those changes by posting them on the Services or by sending the user an email or other notification, and City Taxi App will indicate when those changes will become effective. Also, please note that, unless City Taxi App defines a term in this Privacy Policy, all capitalized words used in this Privacy Policy have the same meanings as in our Terms of Service.
This Privacy policy applies to persons anywhere in the world who use the City Taxi App to request City Taxi App rides and services for themselves or their families (“User”)
User Side
INFORMATION DIRECTLY PROVIDED BY USER
City Taxi App collects information that our users provide directly to us over the web, mobile app, email, phone call or text, or in-person through City Taxi App. This information can be collected during various interactions such as when a user creates or modifies their account, request on-demand services, contact customer support, or otherwise communicate with us directly or indirectly. This information may include: name, email, phone number, postal address, profile picture, payment method, service notes, and other information users choose to provide about self or user’s family, friends, and social network.
INFORMATION COLLECTED FROM USER’S USE OF OUR SERVICES
When a user uses our Services, City Taxi App collects information about the user in the following ways:
Location Information: When a user uses City Taxi App rides and services, City Taxi App collects precise location data about the rides and services from the City Taxi App app used by the City Taxi App. If the user permits the City Taxi App to access location services through the permission system used by the user’s mobile operating system (“platform”), City Taxi App may also collect the precise location of the user’s device when the app is running in the foreground or background. City Taxi App may also derive the user’s approximate location from the user’s IP address.
Contact Information: If the user permits the City Taxi App app to access the address book on the user’s device through the permission system used by the user's mobile platform, City Taxi App may access and store names and contact information from the user's address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.
Transaction Information: City Taxi App collects transaction details related to the user’s use of our Services, including the type of service requested, date and time the service was provided, the amount charged, distance traveled, and other related transaction details. Additionally, if someone uses the user’s promo code, City Taxi App may associate the user’s name with that person.
Usage and Preference Information: City Taxi App collect information about how users and site visitors interact with our Services, preferences expressed, and settings are chosen. In some cases, City Taxi App does this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.
Device Information: City Taxi App may collect information about user’s mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Call and SMS Data: Our Services facilitate communications between Users and City Taxi-Drivers. In connection with facilitating this service, City Taxi App receives call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.
Log Information: When a user interacts with the Services, City Taxi App collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service user were using before interacting with our Services.
IMPORTANT INFORMATION ABOUT PLATFORM PERMISSIONS
Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the user’s consent. And these platforms have different permission systems for obtaining the user's consent. The iOS platform will alert the user the first time the City Taxi App app wants permission to access certain types of data and will let the user consent (or not consent) to that request. Android devices will notify the user of the permissions that the City Taxi App app seeks before the user first use the app, and the user’s use of the app constitutes the user’s consent.
INFORMATION CITY TAXI COLLECT FROM OTHER SOURCES
City Taxi App may also receive information from other sources and combine that with information City Taxi App collect through our Services. For example:
If the user chooses to link, create, or log in to the user’s City Taxi App account with a payment provider (e.g., Google Wallet) or social media services (e.g., Facebook), or if the user engages with a separate app or website that uses our API (or whose API City Taxi App use), City Taxi App may receive information about the user or user’s connections from that site or app.
USE OF INFORMATION
City Taxi App may use the information City Taxi App collect about a user to:
Provide, maintain, and improve our Services, including, for example, a match between user and City Taxi-Driver, facilitate payments, send receipts, provide products and services user request (and send related information), develop new features, provide customer support to Users and City Taxi-Drivers, develop safety features, authenticate users, and send product updates and administrative messages;
Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
Send or facilitate communications (i) between the user and a City Taxi-Drivers, such as estimated times of arrival (ETAs), or (ii) between the user and contact of the user at user’s direction in connection with user’s use of certain features, such as referrals, invites, split fare requests, or ETA sharing;
Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.
SHARING OF INFORMATION
City Taxi App may share the information City Taxi App collect about the user as described in this Statement or as described at the time of collection or sharing, including as follows:
THROUGH OUR SERVICES
City Taxi App may share user’s information:
With City Taxi-Drivers to enable them to provide the Services user request. For example, City Taxi share rider’s name, photo (if user provide one), average rider rating is given by City Taxi-Drivers, and pickup and/or drop-off locations with City Taxi-Drivers;
With third parties to provide the user a service user-requested through a partnership or promotional offering made by a third party or us;
With the general public if the user submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;
With third parties with whom user choose to let us share information, for example, other apps or websites that integrate with our API or Services, or those with an API or Service with which City Taxi App integrate; and
OTHER IMPORTANT SHARING
City Taxi App may share user’s information:
With City Taxi App subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and/or logistics purposes;
With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
In response to a request for information by a competent authority if City Taxi App believe disclosure is in accordance with or is otherwise required by any applicable law, regulation, or legal process;
With law enforcement officials, government authorities, or other third parties if City Taxi App believe user’s actions are inconsistent with our User Agreement, Terms of Service, or policies, or to protect the rights, property, or safety of City Taxi App or others;
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
If City Taxi App otherwise notify a user and user consent to the sharing; and
In an aggregated and/or anonymized form which cannot reasonably be used to identify the user.
USER’S CHOICES
ACCESS RIGHTS
City Taxi App will comply with individual requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
LOCATION INFORMATION
City Taxi App requests permission for our app’s collection of precise location from the user’s device per the permission system used by the user’s mobile operating system. If the user initially permits the collection of this information, the user can later disable it by changing the location settings on the user’s mobile device. However, this will limit the user's ability to use certain features of our Services. Additionally, disabling our app’s collection of precise location from user’s device will not limit our ability to collect user’s trip location information from a City Taxi App device nor our ability to derive approximate location from user’s IP address.
CONTACT INFORMATION
City Taxi App may also seek permission for our app’s collection and syncing of contact information from the user’s device per the permission system used by the user’s mobile operating system. If users initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on the user’s mobile device. The Android platform does not provide such a setting.
PROMOTIONAL COMMUNICATIONS
Users may opt-out of receiving promotional messages from us by following the instructions in those messages. If users opt-out, City Taxi App may still send users non-promotional communications, such as those about the user’s account, about the Services the user has requested, or our ongoing business relations.
City Taxi App (Driver) Side
City Taxi App collects information about City Taxi App (drivers, care providers, couriers, partner transportation companies, and any other persons that use the City Taxi App platform under license (collectively referred to as “City Taxi App,” or individually “you”) when a City Taxi uses our mobile applications, websites, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us.
SCOPE AND APPLICATION
This City Taxi-Driver Privacy Statement (“Statement”) applies to City Taxi-Driver(drivers, care providers, couriers, partner transportation companies, and any other persons that use the City Taxi App platform under license (collectively referred to as “City Taxi-Driver,” or individually “you”) and reside in INDIA. If you interact with the Services as both a User and a City Taxi-Driver, the respective privacy statements apply to your different interactions.
COLLECTION OF INFORMATION
City Taxi App may collect personal data from you during the course of your application for, and use of, the City Taxi App Services, including location data, which information may be stored, processed, and/or accessed by City Taxi App, as well as its service providers, for business purposes, including for marketing, lead generation, service development and improvement, analytics, industry and market research, and such other purposes consistent with City Taxi App and its Affiliates’ legitimate business needs. By submitting information to City Taxi App during the application process and/or by using the Services, you consent to such collection and use of personal data.
DISCLOSURE OF CITY TAXI INFORMATION TO THIRD PARTIES
Subject to all applicable laws, City Taxi App may provide to a third party any information (including personal data and any City Taxi App Data) about City Taxi-Drivers provided hereunder if: (a) there is a complaint, dispute or conflict, including an accident, relating to a City Taxi-Driver; (b) it is necessary to enforce the terms of the Agreement; (c) it is required, in City Taxi App’s sole discretion, by applicable law, regulation, ordinance, license, or operating agreement; (d) it is necessary, in City Taxi App’s sole discretion, to protect the safety, rights, property, or security of City Taxi App, the City Taxi App Services, or any third party; to detect, prevent or otherwise address fraud, security or technical issues; and/or to prevent or stop the activity which City Taxi App, in its sole discretion, considers to be, or to pose a risk of being, illegal, unethical, or legally actionable.
LOCATION-BASED SERVICES CONSENT
City Taxi App collects location data to driver track customer pickup point, user track the driver even when the app is open or closed,City Taxi App keep the location service on.
CHANGES TO THE STATEMENT
City Taxi App may change this Statement from time to time. If City Taxi App makes significant changes in the way City Taxi App treat user’s personal information, or to the Statement, City Taxi App will provide user notice through the Services or by some other means, such as email. User’s continued use of the Services after such notice constitutes user’s consent to the changes. City Taxi App encourages users to periodically review the Statement for the latest information on our privacy practices.
CONTACT US
If users have any questions about this Privacy Statement, please email us at mailto:citytaxics@gmail.com.